Indiatimes Shopping... Terrible

This must be the worst ever experience of shopping online. I used to shop quite frequently online through www.indiatimes.com earlier. Mostly books, music and gifts. I have had occasional problems earlier too like minor payment issues, non delivery of an order and no redressal thereafter, etc. For these reasons I stopped shopping completely through indiatimes.

Yesterday it so happened that I wanted to surprise my wife with a bouquet of flowers and ordered them online through indiatimes. I saw the image of a lovely buoquet (above right) of chrysanthemums, price tag Rs. 395/-, ordered and paid online. What my wife did receive later was a bouquet (below right) of 8 chrysanthemums packed shabbily in newspaper (no basket) with a cheap flimsy card (the type one puts on a gift after wrapping) that said in illegible Hinglish " FROM समीर खुल्लर". Further, there was no confirmation of the delivery to the sender (I am still waiting for it).

Though indiatimes is responsible for all the products they sell through their site it would be unfair to leave the seller out of this. This vendor goes by the name of "Expressions". Please beware of indiatimes as a place to shop and of course of the vendor - expressions, as well...